Return Policy - New India Fashion

Return Policy

7 DAYS EASY RETURN POLICY

At New India Fashion we understand your fashion and lifestyle needs and thus bring you over 10 new sales every day. We offer you best discounts for products especially handpicked for you from all over the world; however you need not lose heart if you do not like the fit, color or design. The return request for the same should be activated within 7 days of delivery. You just need to give us a call on our customer care helpline +91 9825342420, between 9:30 AM to 6:30 PM, 7 days a week or drop us a mail on info@newindiafashion.com

Need to return? Just follow these simple steps:

  1. You need to call or e-mail us within 7 days from date of delivery
  2. Do mention Order number in subject line to help us quickly process your returns
  3. Please ensure that the returned merchandize is unused, unworn, unwashed, undamaged and in saleable condition.
  4. The original packaging including brand tags, NewIndiaFashion tags, shoeboxes and dust-bags should be intact while returning the items.
  5. All returned items should be packed securely and safely to prevent any loss or damage during transit.
  6. For all self-shipped returns, please ensure that your shipment reaches our warehouse within 7 days from date of raising the return request.

 

How do you return?

 Please ensure while couriering, you pack the products properly, and in safe non-tearable plastic envelope bags. Also, send the product through a good courier company like a Bluedart, Afl, Aramex, First Flight. This is to ensure that the product reaches us in good condition.

  

Ship the products to below address –

 New India Fashion

Shop No 3 Ground Floor Business Terminal, Opposite Ram Krishna Ashram, Yagnik Road, Yagnik Road, Rajkot - 360001  INDIA

Phone - 91-9825 242 420

While shipping, clearly mention (inside the shipment) – Your name, Order number, Contact details

 

REFUND OPTIONS FOR YOU:

We process the Refunds in 7 working days, after we receive the products back in original condition. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.

We request customers to email us the name in which we should issue the Cheque. Incase of bank transfer (NEFT), we request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. You can email us all these details on info@newindiafashion.com

 

All sizing issue returns are refunded as store credits, which can be redeemed by you on any of the exciting sales events & shops we showcase across the website within a period of six months

  • Your refund amount only includes price of items of the returns accepted post validation by our quality team.
  • Your refund amount will not include any shipping charges or for/against any promotional vouchers used at the time of order.

Please note:

  1. If on a rare chance you receive any damaged/defective product please send an email at info@newindiafashion.com within 24 hours of delivery, along with photographs and our customer care team will assist you accordingly. Your money refund will be done as NEFT for payments made through ‘cash on delivery’ mode, and if your payment is made through credit/ debit card or any net banking then the amount is credited back to your account from which the payment was made.
  2. Your returns must reach our Return Cell with original tags; else you will not be eligible for refunds.
  3. Your returns not validated by our Quality team will be shipped back to you on to pay basis as per your request received via email/phone

 

CANCELLATION  POLICY:

It will be difficult for us to cancel your order if the same has already been dispatched or undergone customizations. However we request you to email us at info@newindiafashion.com a with a reason of cancellation, we will check the status of your order from our end and assist you accordingly.

 

 

YOU’RE HELPZONE

Our customer care team is happy to assist you anytime between 9:30AM to 6:30PM and can be reached on +91 9825342420 or via email at info@newindiafashion.com